 | Percentage | Errors |
Male | Female | Male | Female |
| I was referred to them by a friend or relative/some other person | 42.3 | 18.8 | 16.3 | 7.9 |
| I feel more comfortable talking to someone who understands my culture | 32.7 | 36.6 | 14.5 | 11 |
| It was cheaper than going to another provider | 29.6 | 27.3 | 14.6 | 7.8 |
| They are interested in the impact that my health and its treatment has on my whanau/family | 20.9 | 31.6 | 13.6 | 9.1 |
| I find they are willing to spend (more) time discussing my health (than another health provider) | 15.6 | 20.9 | 10 | 8.2 |
| They were the closest provider (for that condition) | 14.9 | 14.1 | 10.1 | 5.8 |
| I was referred to them by my doctor other health provider | 7.7 | 11.7 | 4.6 | 6 |
| They offer specialist services that I need e.g. quit smoking advice | 7.3 | 14.8 | 8.3 | 6.8 |